Thames Water Issues in My Area

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I’ve started digging (pun intended) into their plans. Did you know they have a drainage and wastewater management plan that’s supposed to fix this? Sounds grand, right? Well, apparently it involves a lot of “monitoring” and “consultation”. Translation: we’ll send more flags and maybe a polite letter.

I asked a worker who was staring into a hole last week. He shrugged and said, “It’s Victorian pipes, love.” Victorian! My tea towels are newer than the infrastructure under my house. That’s not charming; that’s terrifying.

A Ray Of Soggy Hope

To be fair, the customer service people are always lovely on the phone. They apologise so much that I start feeling guilty for complaining. “I’m truly sorry for the inconvenience, sir.” They sound like they’re about to cry. Honestly, I almost offered them a cup of tea (from a bottle, of course).

Thousands of London homes left without water and schools 'forced to

But here’s my hot take: if a company sends me a bill for rising water rates, I expect water that doesn’t look like it’s been filtered through a muddy sock. And I expect a road that isn’t a slip ‘n slide. Is that too much to ask?