Martin Lewis Criticises British Airways for Expensive Third-Party Visa Services

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Martin, of course, didn’t just tut about it on a podcast. He went full consumer champion mode. He called BA out publicly, using his platform to shout, “This is a rip-off, and you should be ashamed!” (Okay, he said it more politely, but we know that’s what he meant).

Martin Lewis: How to claim money from your British Airways flight delay

His main point is beautifully simple: Go to the official government website. For almost every country, the visa application is straightforward. It might take twenty minutes. But it will cost you a fraction of what BA wants.

“Don’t be lazy, be wealthy,” is basically the gospel of Martin Lewis. And he’s right. That extra £170 you save could buy you a very nice dinner in the destination country. Or, you know, pay for your luggage.

The Memo BA Missed

Let’s be fair for a second. All airlines do this to some extent. It’s a thing in the travel industry. But British Airways is the flagship carrier. They’re supposed to be the premium option. You expect better from the airline that serves warm nuts in business class.

Charging vulnerable customers an extortionate fee for a bit of admin is not a “premium” experience. It’s a budget behavior dressed up in fancy uniforms. It’s like finding a £5 note in your pocket, but then realizing you have to pay a £10 service charge to use it.

Martin’s criticism is essentially a giant, neon sign saying: “British Airways, you’re better than this. Act like it.” And we all nodded in agreement while checking our credit card statements.